FAQs

Do I need to go to the consulate to get my Canada ETA?

How long is my ETA valid for?

Can I extend my ETA on this website?

What are the advantages of ETA online application?

How secure is my private information?

I did not receive an email after my application, what now?

Is it necessary to complete all required information in the application?

How can I make a payment for my ETA?

Do I need to enter on the exact date specified in my ETA application?

My passport used with my ETA was stolen, what should I do?

Do I need to get an ETA for my kids?

Is The Canada ETA Processing Time Affected By National Holidays?

Do I need to print your ETA out? How many copies of ETA do I need to print out?

What can I do when I commit an error in my application?

Do I have to get a different ETA for individuals going with me?

How should I submit an application?

What can I do if I can not make payment through this website?

What happens if I already possess a valid ETA?

Can I apply for a new ETA while being in this local country?

What happens if my application is not approved?

What if I have questions about my ETA?

Can a local citizen invite or guarantee my stay and apply for ETA on my behalf?

What if my name is too long or includes special characters?

I have dual citizenship. Which passport should I use to apply for ETA?

Document Requirements for Canada ETA

No. Canadian citizens/origins, including dual citizens, cannot apply for an eTA to enter Canada.

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